Manufacturing Warranty
Manufacturing Warranty Statement:
5/25/2023
Thank you for choosing our medical device. We are committed to providing you with high-quality products and ensuring your satisfaction. To demonstrate our confidence in the reliability and performance of our manufacturing processes, we are pleased to offer you a one-year manufacturing warranty.
Warranty Coverage:
During the one-year period following the date of purchase, we warrant that the medical device is free from defects in materials and workmanship. This warranty covers any manufacturing defects that may arise under normal use and maintenance of the device.
Warranty Services:
In the event of a manufacturing defect covered by this warranty, we will, at our discretion, either repair or replace the defective parts or the entire device. The decision will be based on the nature of the defect and the feasibility of repair. Repairs or replacements will be carried out using new or refurbished parts that are functionally equivalent to the original.
Warranty Limitations:
This manufacturing warranty does not cover damage or defects resulting from:
- Misuse, improper handling, or neglect of the device.
- Accidental damage, including but not limited to drops, impacts, or exposure to liquids.
- Unauthorized repairs or modifications made by anyone other than our authorized personnel.
- Failure to follow the instructions provided in the user manual or product documentation.
- Any use of the device that is not in accordance with its intended purpose.
Claiming Warranty Services:
To initiate a warranty claim, please contact our Customer Support team within the warranty period. You will be required to provide proof of purchase, such as an invoice or receipt, along with a detailed description of the defect or issue encountered. Our Customer Support team will guide you through the necessary steps to assess the claim and, if applicable, arrange for repair or replacement. Please note that any transportation costs incurred for sending the device for warranty service will be the responsibility of the customer.
Important Considerations:
This manufacturing warranty is non-transferable and only applies to the original purchaser of the medical device. The warranty period begins from the date of purchase as indicated on the proof of purchase. This warranty statement does not affect any statutory rights that may apply under relevant consumer protection laws.
We strive to maintain the highest standards of quality in our manufacturing processes and are confident that our medical device will meet your expectations. If you have any questions or concerns regarding this warranty, please do not hesitate to contact our Customer Support team. Thank you for choosing our product. We appreciate your trust in our brand.